1. Website Enquiries
This website is primarily informational. It does not provide online checkout or online payment processing for smartphone purchases. Submitting an enquiry through this website, email or WhatsApp does not by itself constitute a completed purchase.
2. Showroom Purchases
Refund, cancellation, replacement and return eligibility for a completed purchase depends on the product, invoice terms, manufacturer warranty, applicable store policy and applicable law.
3. Before Completing a Purchase
Customers should carefully verify the phone model, storage, colour, condition, accessories, price, warranty information and applicable promotional terms before completing a purchase.
4. Defective or Warranty Issues
If a product develops an issue, the applicable manufacturer warranty or service process may apply. Customers should retain the invoice and relevant product documentation and contact us for guidance on the appropriate process.
5. Exchange Policy
Exchange is subject to eligibility and inspection. The exchange value may depend on the device model, condition, display, battery, functionality, IMEI verification, accessories, documentation and current exchange terms.
6. Finance / EMI Cancellation
Where a purchase involves a finance provider, cancellation, foreclosure, refund or adjustment may also be subject to that provider's terms and procedures.
7. Accessories
Returns or replacements for accessories depend on product condition, invoice terms, manufacturer policy and applicable law. Compatibility should be checked before purchase.
8. Contact Before Visiting
For a product-specific refund, replacement or cancellation question, contact NESTO MOBILE with your invoice/purchase details so the applicable terms can be checked.
9. Contact
Phone/WhatsApp: +91-9990099353
Email: hello@nestomobile.shop